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Research article2014Peer reviewed

Service logics of providers in the forestry service sector: Evidence from Finland and Sweden.

Mattila, Osmo; Roos, Anders

Abstract

Non-industrial private forest (NIPF) owners are the most significant ownership group in both Finland and Sweden. Meeting the industrial requirements for a stable roundwood supply has traditionally dominated the services targeted at them, but changes such as urbanization and a higher level of education have diversified the NIPF owners' service demands. Therefore, it seems that the traditional ‘roundwood supply approach' may no longer match the service needs of all customer groups. Based on the concept of service-dominant logic, the empirical objective is to better understand the challenges presented by the ongoingmarket renewal in Finnish and Swedish forestry services. Using a qualitative approach and data from 17 thematic expert interviews carried out within Swedish and Finnish forestry service organisations, we aimed to identify potential opportunities and barriers with respect to creating new services in NIPF owner markets. According to the results, concentrated markets dominated by a small number of players are challenging the surroundings for newenterprises to evolve in. The lack of dynamic middle-sized companies in the sector coupled with difficulties in adopting a more cooperative mindset is proving to be hindrances.

Published in

Forest Policy and Economics
2014, Volume: 43, pages: 10-17

        SLU Authors

      • Roos, Anders

        • Department of Forest Products, Swedish University of Agricultural Sciences

      Associated SLU-program

      Forest

      UKÄ Subject classification

      Business Administration
      Forest Science

      Publication identifier

      DOI: https://doi.org/10.1016/j.forpol.2014.03.003

      Permanent link to this page (URI)

      https://res.slu.se/id/publ/53145