Skip to main content
SLU publication database (SLUpub)

Book chapter2015Peer reviewedOpen access

Relationship marketing in green fashion : a case study of hessnatur

Wagner, Elisa; Mark-Herbert, Cecilia; Muthu, SS; Gardetti, MA

Abstract

Contemporary marketing strategies offer an understanding of the importance of developing relationships with customers to promote sustainable development. This chapter explores how a relatively small German fashion retailer, ‘hessnatur,’ creates a relationship platform in their promotion of green fashion through dialogue with consumers. The main communicational platforms in their promotion of green fashion are digital, but importance is also given to engaging employees in personal communication with consumers.

Keywords

Communication Corporate social responsibility (CSR) Green fashion Small- and medium-sized enterprises (SME)

Published in

Environmental Footprints and Eco-design of Products and Processes
2015, pages: 21-47
Title: Green Fashion: Volume 2
ISBN: 9789811002458, eISBN: 978-981-10-0245-8
Publisher: Springer

    Sustainable Development Goals

    SDG8 Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all
    SDG12 Ensure sustainable consumption and production patterns

    UKÄ Subject classification

    Business Administration

    Publication identifier

    DOI: https://doi.org/10.1007/978-981-10-0245-8_2

    Permanent link to this page (URI)

    https://res.slu.se/id/publ/69353